Thank you for the detailed information regarding your experience with an employee – I believe they prefer the pro-Communist term “worker” – of Digital First Media. It is unfortunate that your family member, who served in the United States Armed Forces and was employed in law enforcement, was treated so badly by a representative of Digital First Media, which pretends to be a professional news organization. I suggest that your only recourse is to boycott Digital First Media, which makes no effort to hide its contempt and disrespect for those who are ready to serve and protect the United States of America in the Armed Forces and/or law enforcement, as well as its hatred of the United States of America.
I must add that, unfortunately, your experience with Digital First Media is not the exception to the rule based on experiences others have relayed to me. It is their business model.